Finding the best new online casinos in Malaysia is not easy, particularly since such a site doesn’t have a formed reputation just yet. At Zamsino, we research and analyse these new casinos, ensuring they’re trustworthy and a good fit for Malaysian players. Here, you will learn more about these new casinos and how we review them.
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Table of Contents
How to pick a new online casino in Malaysia
Finding the perfect new casino to sign up with is difficult. New casinos can feel risky as they’re just starting out, but they don’t have to be. Knowing what to look for is important, and that’s what you will learn from us.
We recommend a list of new online casinos from Malaysia. We’ve chosen them after careful analysis of everything they offer. However, knowing how a casino should be judged is still a good idea.
Check out its welcome bonus for new players
The first thing that you’re going to see when learning about a new casino is likely going to be its welcome bonus offer. It’s designed to attract new players, giving them extra money to play with, free spins, or a combination of the two.
What is the typical offer of a new casino aiming to attract Malaysian players:
- A no-deposit offer consisting of either free spins (usually up to 50) or cash (MYR 25 to MYR 50). The latter is preferable since you have your choice of games to use the money on. The free spins are only available at one slot machine.
- A match bonus, where you get extra funds to use at that casino. It’s often a 100% match of the amount you decide to deposit, so you double the amount you can play with.
- Free spins as part of the welcome bonus. In addition to the bonus money, some casinos will also offer the player a number of free spins (could be anywhere from 50 to 500 or more).
Find out what are the wagering requirements like
As good as a welcome bonus can sound, it’s not a good idea to claim one without looking into the terms and conditions of that offer. Casinos are not in the business of handing out free money to players, not without strings attached.
The wagering requirements will be mentioned on that page of terms and conditions, and they will tell you a few things about what you have to do to be allowed to withdraw the winnings obtained with that bonus (not the bonus itself, because it can’t be cashed out).
For a deposit bonus, you might see wagering requirements starting from 30x the bonus amount (or, in some cases, the deposit + the bonus). This tells you that the bonus needs to be wagered 30 times at the casino, using allowed games and bets that don’t exceed a certain limit mentioned by the terms.
For example, if you receive MYR 500 and have to wager that amount 40x, you must place bets worth MYR 20,000 before you can cash out winnings.
Regarding free spins, the wagering requirements are often expressed as a multiple of their winnings. It’s often a value of about 10x the winnings, but plenty of these bonuses will also limit the amount you can cash out (it might be limited to MYR 500 or less sometimes).
Learn about its game collection
A new casino trying to attract Malaysian players will need as many arguments as it can make for itself. The games collection is often a strength for these new casinos, which start off strong with thousands of titles. From slot machines to live casino tables, these come from dozens of developers.
Most games available at an online casino will be in the Slot machines category, but even there, you should make sure that the developers you like are present. It’s also nice to see the option to play free slot machines right there, at the casino, and see what they’re like before placing a real wager.
At the extremes, online casinos catering to Malaysian players can have over 10,000 games. Plenty will also be in the 2,000 to 5,000+ range, and dozens of new games will be added each month.
What is the customer support like?
You want a casino with helpful customer support staff who are available when you need them. Look for casinos with 24/7 support or which, at the very least, have staff available during Malaysia’s daytime (international casinos may offer support during business hours from other countries).
It’s good if they also have the contact options you prefer (live chat, email, phone, etc).
What does the list of payment methods look like?
You can also check out their payment methods and see if they have the ones you prefer. Some players might want international payment methods, such as Visa/Mastercard or e-wallets, while others may want options like Help2Pay, PayMaya, DuitNow or simple bank transfers.
Are there any fees associated with deposits or withdrawals? How many days does it take them to process a withdrawal request? These are questions you should find an answer to.
Design and usability
A new casino has the advantage of a chance to design its site and app to work great on all devices. Older casinos may hesitate to redesign their websites out of fear of ruining a good thing, but a new site doesn’t have that problem.
Look out for new casinos with sites that have enjoyable graphics or are, at the very least, not too complicated. You should be able to see what’s going on and find any information you need without having to click too many times to reach it.
The site should be easy to use on both a desktop and a mobile device. Before you register, test it out using your favourite devices.
Are existing players well taken care of?
Your experience with a casino doesn’t end with the welcome bonus. It should be the sort of casino that wants to keep you around and makes an effort to achieve this aim.
Check out the list of promotions and programs designed for existing players. Is there a loyalty program in place? Do VIP players get something extra?
What kind of promotions are available? A casino could offer reload bonuses, cashback offers, free spins, slot machines tournaments, lotteries with big prizes, etc.
How to find new online casinos in Malaysia
Finding the right casino can start with our list of recommendations, but if you want to search for it yourself, there are several options.
To find new international casinos that target the Malaysian market, locals have a couple of options:
- Use our list of new casinos, which we recommend. We vetted them, and they’re safe to use.
- Online searches.
- Social media.
- Forums dedicated to Malaysian players.
- Ads targeting them.
New casinos vs established casinos
Both new and established casinos have their pros and cons, but ultimately, you have to do your research. If you do that, and you find a clean casino with terms and conditions that don’t try to deceive, with a solid license from a respected jurisdiction, and that does everything right, you’re good to go.
As for the differences and potential pros and cons of each one, these are some of them:
The trust factor: you’re likely to trust a casino that’s been in operation for a couple of years, especially as you can look them up online and see what other players say about them.
One situation where a new casino may still have the player’s trust is when it’s a new brand that’s run by an established company. There are companies that manage multiple online casinos, so whenever they launch a new site some of the reputation they accumulated will carry over.
Available games: new casinos are more likely to offer a huge number of games and access to dozens of new developers. Of course, the opposite can also be true, as an older site had more time to integrate a larger collection. Ultimately, it depends on each site, but it’s something to check out.
Welcome bonuses: in theory, the new casino is going to be much more motivated to offer a good no deposit or deposit bonus to its new players, with better terms. The new casino doesn’t yet have a large number of players, and the initial marketing budget may allow for a more interesting offer.
New technologies: An established casino operator may feel less inclined to implement new technologies or undergo a site redesign. A new casino may start with cryptocurrencies right out of the gate and may have more modern graphics that look good on all devices.
Pros & Cons of choosing a new Malaysian casino
Players will often sign up at a new casino, especially if they want to take advantage of the excellent welcome offers available on these sites. It might have some bugs initially, and the reputation doesn’t exist yet, but you can look at other things and get a feel of how trustworthy it is.
Generally, if a casino has fair terms and conditions and doesn’t try to deceive you with its welcome bonus, it’s a good option. If it’s a new brand that an established company runs, then the potential downside of its lack of history goes away.
Here are some potential pros and cons of making this sort of pick when it comes to new Malaysian casinos.
Erik King’s list of pros:
- Better welcome offers, with no deposit and deposit bonuses, that are more attractive (not a guarantee, though).
- Possibly better terms and conditions for any available offers, as they’re trying to attract new players.
- Modern payment options (crypto, in particular, is more likely to be available).
- Modern graphics, easy to use on a mobile device.
And cons:
- No established reputation in most cases.
- If there are any initial issues in the casino’s operation, it might impact your experience (not necessarily, but it’s a possibility).
How we review a new casino for Malaysia’s players
Zamsino gives you a list of the best new online casinos in Malaysia, and it’s a good idea to check it out and see what looks good to you. It’s a list that we’ve worked hard to put together, analysing various criteria that are important to a player, particularly to someone from Malaysia.
Some elements should be the same for all players, regardless of their country, but others are specific to Malaysia and to the preferences of its locals.
Casino license
The current situation with online gambling in Malaysia is in a grey area. While laws prohibit gambling outside of licensed operators, it should be noted that these are old laws, and they don’t explicitly mention the possibility of online gambling.
There are rumours that the Malaysian government has the intention of regulating online gambling for non-muslim players, but there is no set date for when this will happen.
In the meantime, for players who want to try online gambling, the only solution is to use the services offered by international casinos. There are a number of such casinos that target Malaysian players.
It’s still important to choose an online casino that has a gaming license from a reputable jurisdiction, as that’s what gets them a certain amount of protection.
Some of the best gaming licenses for online casinos are those based in Europe. Here are some of the most popular options for international casinos:
- Malta
- Curacao
- Gibraltar
- Alderney
- Isle of Man
- Kahnawake
- Costa Rica
We look for Malaysia-friendly payment methods and the use of Malaysian Ringgit
Suppose a casino wants to attract Malaysia’s players. In that case, it should offer them the option of playing in their own currency and allow them to make deposits using the payment methods they already have access to.
The use of the MYR by a Malaysian player is important for a couple of reasons:
- You avoid currency exchange fees, which can eat away at your profits without knowing it. You can lose money when you make a deposit and a withdrawal (it might be 1% each time, but it adds up in the long run).
- It’s easier to figure out how much you’re winning or losing when it’s a currency that you use daily.
- It shows that it’s a casino that takes its player base seriously and that the Malaysian market is important.
As for the payment methods that are more common in Malaysia, they’re great to have in addition to the common international options (Visa/Mastercard, Skrill, Neteller, wire transfers, Paysafecard, etc). Some examples of options popular locally are:
- Touch ‘n GO: this is a local payment method, from Malaysia. It’s the most popular mobile wallet in this country, with more than 17 million users registered and using it daily. It can be used for casino deposits or withdrawals, and also for cashless payments in local stores, so it’s widely used. It’s licensed by the central bank.
- DuitNow: another Malaysian company, which targets local players. Very easy to use, it allows players to make instant bank transfers to casinos.
- Help2Pay: a payment method that only players from Southeast Asia can use, using Internet banking to make payments fast and stress-free.
- PayMaya: it’s a payment method that is available in Malaysia, but it’s based in the Phillipines.
- Skrill: one of the most popular payment methods for players looking to use an electronic wallet at an online casino. You add funds to your Skrill account using a card, and from there, you can transfer money to the casino. All the casino gets is your username/email address from Skrill. Your card info stays safe. It’s worth checking whether the casino allows bonuses to be claimed with deposits made via Skrill because that can be an issue sometimes.
- EcoPayz: it’s been around for more than two decades, and it’s another electronic wallet option that many casinos tend to have.
- Crypto: from Bitcoin to Ethereum and plenty of other currencies, it’s important these days for casinos to offer cryptocurrencies as a way for players to deposit or withdraw.
- Bank transfer: either through regular bank transfers or through services that allow you to make an instant transfer to a casino, these are safe and cheap options that players love.
We check the available games
While it’s also important to be able to play at a safe casino, to use the right currency, and to make a deposit with a payment method you prefer, once you get past these hurdles, you will spend 99% of the time playing games.
A casino needs to have the games you enjoy and want to play. These days, this is not as much of an issue. Thanks to all the competition, online casinos targeting players from all over the world can have up to 10,000 titles.
These collections are made by bringing together dozens of developers of casino games, and the vast majority of these will be slot machines. If you prefer table games or live games, you might not care as much about how many developers contribute to a casino’s collection.
Erik King says: looking at the top 10 most popular slot machines for the Malaysia market, meaning the games that are most commonly displayed on the front pages of casinos targeting locals, I’ve found that developers like Play’n Go, Games Global, Pragmatic Play, and NetEnt, are often found.
While Play’n Go has two of the most popular games, including here Book of Dead and Legacy of Dead, Games Global has about half of all slot machines that are commonly promoted by casinos in this market.
We analyse the welcome bonus and the wagering requirements
A good welcome bonus will convince players to sign up, even if they aren’t particularly interested in changing the casino they’re playing at. Once they do this, the casino may convince them to stick around if the experience is good.
Both sides win in this case. A new casino gets a new player that it badly needs, and the player gets free money or free spins to play with and a good experience (hopefully).
These are some of the bonuses I’ve noticed being offered by casinos to Malaysian players:
- a no deposit offer consisting of MYR 25 or MYR 50 in free money or 20-50 free spins at a specific slot machine.
- A welcome bonus that targets 1 to 5 deposits, with the match being anywhere between 50% and 150% (there are values possible outside this common range, of course).
- Additionally, most welcome bonuses will give the player free spins (possibly hundreds or over 1,000 rounds).
A bonus offer that sounds amazing is not necessarily the best thing for the player. To find out if it’s good, you have to read the offer’s terms and conditions. Here are some of the things we analyse when reviewing new casinos:
- What are the wagering requirements like? 30x the bonus or 10x the winnings could be good. If it’s 50x the bonus then it’s considerably harder to cover it.
- Are there any restrictions when it comes to available payment methods? It wouldn’t be a good idea to restrict the use of a payment method that you prefer.
- How much time do you have to meet the requirements or use the bonus? It might be days for some or one month for others. The latter is the better option.
- Do they place limits on how much you can cash out? A free spins offer might allow you only to cash out MYR 500, and you need to know that. Deposit bonuses can also have such limits.
We find out what customer support is like
If you have any issues with a casino’s games, bonuses, or withdrawals, you want to be able to reach out to someone knowledgeable, helpful, and able to reply quickly.
The customer support department should be available 24/7 via live chat, phone, or email.
To test customer support, we contact them and ask for help or information. We do this at night to see how quickly they respond and how helpful they are.
We test their site on a mobile device
The vast majority of today’s games are designed for mobile devices, and players also prefer to use them that way. Testing how a casino loads on a mobile device, how easy it is to use, and whether you can find information without digging too deep are all part of how we check if the experience is the right one.
Ideally, they would offer apps for both Android and iOS, as it’s something that many players prefer, compared to the option of using a browser.
Types of bonus offers available at new casinos in Malaysia
And now, let’s check out some of the bonus offers you might find at new casinos in Malaysia. They’re not all that different from the bonuses you might find at established casinos or at similar sites from other countries, but there are some particularities.
One of them is the use of the Malaysian Ringgit (MYR), along with the possibility of using locally preferred payment methods. Another would be the preference for particular slot machines when it comes to free spins offers, particularly the no deposit bonuses.
No Deposit
The casino uses this type of bonus to get you through the front door. It only asks that you create a new account and verify it (confirm the email address and/or your identity; it depends). In exchange, it will offer a small amount of cash for you to use at its games or free spins. The cash or the free spins total value doesn’t exceed MYR 50, and that’s for one of the better bonuses.
Free Spins
A free spins offer can be made in exchange of a deposit as well. It’s usually in addition to a match bonus, not a replacement for it. It sweetens the pot and comes with its own wagering requirements.
It can be an impressive offer, with hundreds of free spins given for multiple deposits. Free spins bonuses are also common offers for existing players, not just for new ones.
Deposit Match Bonus
The most common type of welcome bonus is one that matches the amount you deposit at a certain percentage. It’s most common to find a 100% match for the first deposit, but sometimes it can be 150% or 200% (though the terms may be worse then).
This means that if you deposit MYR 1,000, a 100% bonus will give you an extra MYR 1,000 to play with. You will end up with MYR 2,000 in your account, but you will then have to meet the wagering requirements to cash out winnings obtained through the casino’s money.
How to sign up at a new online casino in Malaysia: Step-by-step
Signing up at a new online casino in Malaysia isn’t different from how you’d do it at an existing site.
Step 1: find the right casino for you. It might be a new casino, but that doesn’t mean you can’t figure out whether it’s shady or looking legit. Check its gaming license, its games collection, the welcome bonus and particularly the wagering requirements, as well as any other info that interests you. Zamsino recommends a list of new casinos for Malaysian players, which we’ve already checked to ensure they’re good options.
Step 2: Click on the link of the casino you choose from our list. It will take you to the registration page, where you will have to fill out your details. If the option is available, use the bonus code from our page to access a no-deposit bonus.
Step 3: Verify your account to get the no deposit bonus (if one is available, it will be offered once you verify your email or identity).
Step 4: Once you have played through the initial no-deposit spins, you must cover the wagering requirements for their winnings.
Step 5: make the first deposit and claim the welcome bonus. Use the bonus money to play at that casino, and once again, attempt to meet the wager requirements and cash out your winnings.
Responsible gambling for Malaysia’s players
Signing up with new casinos can be a good way to start off, but it can also be an attempt at playing for free by using the generous welcome bonuses often available on these sites.
Regardless of the site you’re playing at, it’s important to remember that responsible gambling is something you should practice all the time. It’s for your good, as gambling online can quickly become a major issue for people of all backgrounds. It can also happen to you, so it’s better to be careful and avoid any problems.
This can be done through a couple of simple strategies and tips that you should follow:
- Limit the amount of time you spend at an online casino. With mobile phones being with us all the time, it’s easy to overdo it and spend way too much time gambling. Set limits and stick to them.
- Decide on a budget you can afford to gamble on a weekly/monthly basis and how much you can spend on each session. Don’t spend more than you can afford to lose.
- Bankroll strategies may be used to show you how to react when you’re losing or winning money. Go for something safer, and avoid doubling up when you’re on a losing streak.
If nothing works, and you have a gambling addiction, get help from non-profit organisations that try to assist Malaysian players. A few examples are here:
- Solace Asia Malaysia-based rehab treatment centre, which can be contacted via phone at +60333100145 and on their site at https://www.solaceasia.org/malaysia
- Responsible Gambling Council (RGC), which has been active for over 40 years in preventing problem gambling. Resources are available at this link: https://www.responsiblegambling.org/for-the-public/problem-gambling-help/help-for-us-residents/
- Gordon Moody’s Gambling Therapy, available at https://www.gamblingtherapy.org/ with support available online.
- International Center for Responsible Gaming, whose mission is to help both individuals and their families if they’re affected by gambling disorder. Visit them here to start getting help: https://www.icrg.org/information/get-help/
Erik King
Editor in Chief - Zamsino.com
I always loved gambling and probably always will, spending my time reviewing gambling sites to help people save time.
Last updated 03/01/25 by Erik King